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36 English Phrases For Professional Customer Service (FREE PDF Guide)
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The science behind dramatically better conversations | Charles Duhigg | TEDxManchester
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Customer Service English: Calming Frustrated Customers
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The Secret to GREAT Customer Service | Simon Sinek
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5 Rules for Communicating Effectively with Executives
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How to Get Good at Small Talk, and Even Enjoy It
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Give me 8 minutes, and I'll improve your communication skills by 88%...
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The Science Behind Dramatically Better Conversations | Charles Duhigg | TED
