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5 Rules for Communicating Effectively with Executives
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I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
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Poor vs Great Customer Service
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Customer Service English: Calming Frustrated Customers
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Stop Selling Start Closing
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4 Hacks to Appear ‘Smarter’ at Work and Elevate your Credibility - Business Communication 101
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57 Phrases to De-escalate Any Angry Customer
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The four-letter code to selling anything | Derek Thompson | TEDxBinghamtonUniversity