Acquire CX

Description of Acquire CX

-View and chat with all active, pending and online visitors to your website and apps, in real-time.
-Provide customer support from the comfort of your couch.
-Talk to multiple visitors at once through the Acquire Agent App.
-Get notified when visitors and customers want to chat with you.
-Shortcuts: Faster replies to customer queries.
- Attachments: Attach files on the go.
-Emojis: Make conversations more engaging by expressing your emotions.
-Feedback: Collect visitor feedback using feedback forms.
-Notes: Provide context to other agents to resolve issues quickly.
-Email & SMS: View email and SMS messages in a unified conversation thread.
-Customer Profile : View and edit visitor's profile in real time
- Filters : Apply filters to remove unwanted visits from the dashboard