MY NATCOM

Description of MY NATCOM

My Natcom app is a one-stop destination for managing your Natcom account, bill payments, mobile recharges, and checking usage. You can discover your exclusive
internet plans (4G/3G/2G) etc.
With MyNatcom App, customers can avail of these exciting features
• Personalized U Experience
• Track your Day and Night internet usage with active packs information
• Send 10 SMS free every day
• Receive 100 MB to access internet
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Update the information relate to Natcom policy
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View real time internet usage (4G/3G/2G), calls, SMS along with plan or pack quotas
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View outstanding amount, current bill
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View current voice plan details, data plan and active bonus packs
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Make payments on the go:
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Roaming Services & Packs
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Check international roaming rates for multiple countries
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Explore and buy new Internet packs (4G/3G/2G)
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Music, Videos and More: Activate / Deactivate Value Added Services
With My Natcom App, Prepaid customers can avail following features of My Natcom App
•Check balance and usage : You can view recent recharges and balance deductions, current internet data plan details and data usage
•Service Requests: Track status of recent service requests / complaints
You can also locate stores nearby and email or call us through the app.
We take following permissions before installing the app on your mobile for different reasons.
• Storage: This is to avoid frequent access of network and enable faster app launch.
• Find Location: This will help you find the nearest Vodafone stores.
• Directly call phone numbers: So that you can call Vodafone customer care.
For assistance, call 111. You may also write to us at https://natcom.com.ht