An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.
The nature of the emergency (police, fire, medical) is then determined.
If the call has been answered by a telephone operator, they then connect the call to the appropriate emergency service, who then dispatches the appropriate help.
In the case of multiple services being needed on a call, the most urgent need must be determined, with other services being called in as needed.
9Apps 4.9
