AT&T Mark the Spot icon

AT&T Mark the Spot

6.0.9 for Android
4.9 | 500,000+ Installs | Reviews

AT&T Services, Inc.

Description of AT&T Mark the Spot

AT&T Mark the Spot is an application that provides customers a means to provide feedback on their network experience to AT&T.
AT&T is committed to providing its customers with the best network experience possible.

Information

  • Category:
    Tools
  • Latest Version:
    6.0.9
  • Updated:
    2019-12-04
  • File size:
    12.3MB
  • Requirements:
    Android 5.0 or later
  • Developer:
    AT&T Services, Inc.
  • ID:
    com.att.android.markthespot
Reviews
  • avatar
    What an idea...1 star for effort to keep customers busy while the reception doesn't get fixed. 1 star to make customers feel like they are heard. App design is as old as the company. No new ideas for the app. Just a big Trevor Milton faking and twisting info to look good. And 1 star for a functioning app.
    2020-10-02 05:54
  • avatar
    Don't bother - reporting does nothing. You report the same issue for over a week with the same acknowledgement of an issue in the area yet customer service says there has been no issues in your area.
    2020-09-07 07:52
  • avatar
    After calling AT&T customer service this app was recommended but location accuracy is some 15 miles off for pinpointing the problem area
    2020-08-04 01:17
  • avatar
    I now receive over 60 text message confirmations that my submission was received by at&t when using this app. Also from reading the reviews from other users, it appears this is a fake app that is not actually used by at&t to fix issues. I reported slow data issues for years in my area. Notice that at&t does not even attempt to respond to any of the app reviews or appear to care.
    2020-07-04 04:54
  • avatar
    Only thing worse than poor signal and dropped calls is the dozen-plus text notifications I get anytime I use this app, and the lack of results towards the issue getting fixed.
    2020-06-26 08:46
  • avatar
    After submitting an issue, now I am getting 2-5 messages a minute. I am close to 60 messages now. I called ATT and they had no idea what this app was. Maybe time to switch to Verizon after 15 years with ATT. This is ridiculous!! "AT&T Free Msg: We appreciate you letting us know about your data experience. We heard you, and we're working to improve the experience!"
    2020-06-26 07:47