V-Serv (for Vendor) is a simple mobile application that has many features :
- Real time inform user for ticket activity process
- Help monitor technicians performance (kpi) for ability to handling tickets
- Help technicians supervisor and technicians in charge to operate and monitoring progress problem ticket in details
- Control and measure performance service level (Sla)
- Contract Service timeline information
- Technician manager can Assign, Enable and Disable technician in charge on certain services
- Handling Ticket transfers/Assign between technician in charge (pic)
- Real time event Ticket Activity (log activity)
- Improve communication between user and technician directly
- Real time Location problem ticket and workers
- Real time chart
- Real time Notification
- Upload Images and Documents
- Create and maintain notes
- Online messaging between clients and vendors
- Can be used in many business sectors that have Clients and Vendor Relationship
- Can handle multiple Vendors and Technicians simultaneously
Note: please install V-Serv (for Client) if you are client user and client user supervisors
purchase : please email to mkaruniasih@gmail.com for further details
9Apps 4.9
