Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
We continue to innovate in your wellness. Wherever you go, we will be close: request your
medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Mobile credential + QR code
- Mobile medical self-assistance
- Wi-Fi Call
- iCovid
- VIP Delay
- Medical telecare
- Reimbursements
- Useful tools.