Smartsupp is your personal online shopping assistant. It combines live chat, video recording capabilities, and chatbot automation to save you time and help you turn visitors into loyal customers. Smartsupp’s Live Chat is one of the most popular live chat and chatbot apps in the world with over 50,000 active webshops and websites.
Smartsupp’s features include:
- A one-and-only combination of live chat, chatbots, and video recordings–automate responses to repetitive questions, deliver personal service when needed and see where and how you can improve your conversion rate.
- Access to real-time visitor lists enriched with e-commerce data–see who is browsing your webshop, which products they are interested in and proactively start a conversation to assist you in making a sale.
We encourage you to check out the new Smartsupp Academy. It will teach you how to get the most out of Smartsupp and be even closer to your customers. You can find it in the Smarthub section.
There's also a new subscription detail in your profile. It contains all the information about your current package.
As usual, we've improved a lot of smaller features and made some improvements under the hood.