Hydro One Mobile App icon

Hydro One Mobile App

1.5.2 for Android
5.0 | 100,000+ Installs | Reviews

Hydro One Inc.

Description of Hydro One Mobile App

You can now report a power outage from the app, in addition to finding out the latest status on existing outages.
Hydro One's Mobile app provides Hydro One customers with detailed information on power outages and restoration times throughout our service area in Ontario, Canada.
The outage map is updated every 10 minutes with information on number of customers affected, estimated restoration times, outage causes and crew status to keep you informed.
NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View 'time of use' usage details and more!
Privacy Policy: http://www.hydroone.com/Root/Pages/Privacy.aspx
Terms of Use: http://www.hydroone.com/Root/Pages/TermsofUse.aspx

Information

  • Category:
    Communication
  • Latest Version:
    1.5.2
  • Updated:
    2020-08-10
  • File size:
    5.2MB
  • Requirements:
    Android 4.4 or later
  • Developer:
    Hydro One Inc.
  • ID:
    com.ifactor.hydroone
  • Available on:
Reviews
  • avatar
    This app works only sometimes.
    2020-10-17 09:25
  • avatar
    TERRIBLE! does not log in at all, i came to try the app after the same issue with the webbrowser.. very dissapointed. Ive seen many reviews to be the same and yet nothing is done about this issue. Your paying customers are not able to access basic information they are due. Fix it !
    2020-10-15 02:44
  • avatar
    Does not recognize my phone number and tells me I have reached my maximum submission s. Impossible to report an outage. Useless app.
    2020-08-29 07:55
  • avatar
    Junk. Half time cannot login. Have never been able to actually download or open a bill
    2020-07-24 08:59
  • avatar
    Absolutely useless. Unable to create account. Junk. Can't believe they would publish this.
    2020-07-21 01:05
  • avatar
    Zero functionality. Can't even load the account login page. You're better off using the web page (which also doesn't work well, but it does at least work).
    2020-06-02 01:39