My ITIL®
3
Business | 8.8MB
Description
Amettis, consulting and tooling firm in IT Service Management, offers a new approach to ITIL® v3 in its 2011 edition.
"Everything you have always wanted to know about ITIL®, but you have never asked." Now on Android !
Discover the five phases of service lifecycle through a transportation company E.T.I.C. (Enterprise of Transportation Inter-City), which will address the need for a typical customer, Mr. Smith.
The company will deploy a new bus line based on best management practices implemented by its Service Desk C.L.I.O. (Center of Logistics and IT Operations).
Come and discover with us the best practices from ITIL® 2011 version.
© Copyright 2011 Amettis. All rights reserved - Produced by Antoine Rivière and Xavier Bovard.
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What's New My ITIL®
In order to give you the best ITIL companion, you can now discover the new MyITIL® app from Android 4.0 to Android KitKat.
This new application brings an enhanced user experience with a new graphic identity, plus improvements on display and embedded videos.