wyświetlenia
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
5:30
Tone of Voice | Online Call Center Agent Soft Skills Part 4
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
6:04
Active Listening Exercises | Online Call Center Agent Soft Skills Part 20
5:33
Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23
5:49
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
14:22
How to Improve Active Listening for Call Center Agents
