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3:45
This is how you control calls with talkative customers
5:33
Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
22:38
How to Improve Your Call Control Skills | Myra Golden Interview
16:24
5 Ways to Get Your AHT Down (Call Control)
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent Soft Skills Part 2
6:27
How to Politely Control Calls with the Chatty Cathy
5:50
Mastering Call Control: Advanced Techniques Agents Actually Use
1:34
How to add and enable Call Control
