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Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
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Tone of Voice | Online Call Center Agent Soft Skills Part 4
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Active Listening Exercises | Online Call Center Agent Soft Skills Part 20
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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
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Controlling Talkative Callers | Online Call Center Agent Soft Skills Part 15
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How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23
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(No Ads) 10 Hours of Soft White Noise | Black Screen for Sleep
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Night's soft call