views
2:26
infocenter Tips & Tricks Series
0:57
Soft Center Introduction
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Skills Part 16
5:23
How to Welcome New Agents | Online Call Center Soft Skills Part 33
1:12
Soft-Center Flash Extractor Model Explanation
6:04
Active Listening Exercises | Online Call Center Agent Soft Skills Part 20
14:22
How to Improve Active Listening for Call Center Agents
5:13
How to be a Great Team Player | Online Call Center Agent Soft Skills Part 7
